Tracked shipping
Fully tracked delivery to your door.
- Free shipping on orders $49+
- Dispatched in 1 to 3 business days
- Delivery in about 7 to 12 business days
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Mix and match any items. Applied automatically at checkout.
Order today, arrives 8 to 15 business days
Ships from our overseas warehouse. Free shipping on orders $49+.
30-day returns if it is not the right fit.
Secure, encrypted checkout.
Tracking number on every order.
Controlled pet entry and exit for indoor spaces — no open doors, no manual pet handling, RFID-based selective access.
✔ Selective RFID access for tagged pets: The RFID recognition system identifies pets with the included RFID collar tag, allowing only authorized cats or small pets to enter designated areas. This precise control helps prevent unwanted animals from accessing litter rooms, feeding areas, or private pet spaces, improving hygiene and pet management.
✔ Four locking modes for flexible control: The door offers four locking options: free access, fully locked, in only, or out only, allowing customized control of pet movement according to your household needs. This flexibility supports multi-pet homes and various indoor settings without the need for constant supervision.
✔ Clear transparent flap for confident use: The door’s transparent flap enables pets to see through the door, easing their approach and use. This feature reduces hesitation or anxiety by allowing pets a clear view of the passage, facilitating smoother and quicker adaptation to the smart door.
Recommended pet dimensions and weight: Width under 18.03 cm, height under 19.81 cm, weight under 11.34 kg
Locking modes: Free access, locked, in only, out only
This item ships from our overseas warehouse: 1 to 3 business days to process, then 7 to 12 business days in transit. You get a tracking number by email as soon as it is on its way. Free shipping on orders of $49 or more, $5.99 below that.
Not the right fit? You have 30 days from delivery to request a return. Items should be unused and in their original packaging. Email support@petmarlow.com and we will send you instructions. Read the return policy.
Check the dimensions in the description, then compare with your pet. For beds, measure nose to base of tail and add 6 to 10 inches. Our size guide has charts for beds, collars, harnesses and clothing.
Real people answer every email within 1 business day: support@petmarlow.com.
This item ships from our overseas warehouse. We process orders in 1 to 3 business days and delivery takes 7 to 12 business days after dispatch. You get a tracking number by email as soon as it ships.
We email you a tracking number as soon as your order ships. Tracking can take 24 to 48 hours to show its first scan. You can also follow your order in the Shop app.
Yes, within 12 hours of ordering. Email support@petmarlow.com with your order number and what you would like to change, and we will sort it before the order ships.
You have 30 days from delivery to request a return on unused items in their original packaging. Damaged, faulty or wrong items are replaced or refunded in full. Email us with your order number and a photo and we will take it from there.
Yes. Checkout is handled by Shopify with SSL encryption and supports Shop Pay, Apple Pay, Google Pay, PayPal and all major cards. We never see or store your card details.
Every order is protected end to end, from checkout to your door.
Fully tracked delivery to your door.
Love it or your money back, no stress.
Checkout protected by bank-grade security.
Hand-picked and quality-checked before it earns a place in our store.
Try it risk-free for 30 days. If you are not completely happy, email support@petmarlow.com for a full refund or a free replacement. No hassle, no fine print.